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Online Course Terms & Conditions

Thank you for trusting Great Chatwell Academy of Learning (“GCAL”) to support your continued professional development. and for enrolling onto this programme of learning.

At GCAL, our courses are designed to provide practical guidance on managing and operationalising financial crime risk management, providing you with real-world insights and guidance on the skills that we have identified are critical to support your success in your role. We’ve carefully selected reading material that are designed to reinforce key learning points—we don’t provide textbooks with thousands of words, just the essentials! Plus, with on-demand, bite-sized sections, you can easily drop in and out of the course, picking up right where you left off to fit your learning around your busy schedule.

1. Course Duration

  • You will have six months from the date that you enrol onto an advanced programme of learning to complete the course unless agreed otherwise.
  • In the event that circumstances prevent you from completing the programme within six months we can extend the course by 30 days at no charge, but we believe that our programmes should be completed as soon as is practically possible and encourage you to set aside at least an hour a week to progress through the course of learning.
  • Any extensions beyond 30 days are only provided by exception, and we will unfortunately be obliged to charge a fee of £100.00 for the additional administration costs that we incur.
  • Any request for a course extension must be submitted by email to our support team at info@greatchatwellacademy.com

2. Assessment

  • This successful completion of this programme of learning is supported with a GCAL designation and our certified programmes of learning are awarded in association with the University of Gloucestershire.
  • You are permitted no more than two attempts to achieve at least 70% success in the final assessment.
  • In the event that you are unsuccessful in your first assessment attempt, you will be unable to take the assessment again for 7 calendar days. This is to allow you to complete further revision of the course materials. In our experience this is critical to ensure that you have the chance to review ley learning outcomes, and to be successful.
  • A request for a third and final attempt may be submitted in writing to: info@greatchatwellacademy.com and will be awarded in the event that a learner has experienced exceptional circumstances that have materially impacted upon their performance.
  • Any third assessment that is approved will incur a fee of £100.00 that must be paid before the assessment is performed.

3. Certificate of Continuing Professional Development (“CPD”)

  • Our programmes are supported with certificates of CPD, which recognise your commitment to professional development.
  • Individual CPD certificates reflect the duration of each programme, and will therefore differ.
  • All learners are able to obtain a CPD certificate upon completion of the final assessment, regardless of the final result.
If you have any questions or need further support, don’t hesitate to reach out. We’re here to help and to support your success. Good luck!

These terms and conditions apply to Services provided by Great Chatwell Academy of Learning Ltd (company number 10847884) of Level 3, 45-47 High St, Newport TF10 7AT UK. (“GCAL” or “We” or “Us”) through our website at www.greatchatwellacademy.com.

You may contact us at info@greatchatwellacademy.com