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CERTIFIED ONLINE TRAINING

Conduct – Developing Personal Performance and Effectiveness

Learn more about how you can be even more effective in influencing change and embedding a culture of compliance.

Course Overview

A programme that is designed to support leaders and senior management to improve skills and work more effectively with others, especially in meetings and during critical decision making.

Course Structure

This is an instructor-led delivery that is tailored for the needs of the learner group and firm, and delivery may be supported by industry-recognised learning software, including the use of Insights Discovery 

Course Summary

Course Level
Advanced
Availability
From Q2, 2024
Online Presentation
Recorded Instructor-Led Training
Duration
Can be ran as a 1 or 2 day programme

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Who Is This For?

  • Supervisors and managers at all levels of operations 
  • Board level members 
  • Project leaders 

Learning Outcomes

By the end of this programme, you will be able to:

  • Understand and assess your leadership and communication style

  • Learn how to adapt and connect more effectively with others in the leadership team and during meetings. 

  • Recognise healthy meeting protocols and be able to engage them to be more successful. 

  • Explain the difference between “collaboration” and “decision by committee”.  

  • Enhance your personal awareness and knowledge of how to get the best from your team and group.  

  • Manage conflict, disagreement, and challenge with greater confidence to achieve better meeting outcomes. 

  • Facilitate with even greater confidence and effectiveness. 

Topics Covered

What will I learn?

  • Leadership style 
  • Communication effectiveness 
  • Personal performance in meetings 
  • Team performance 
  • Responding and managing conflict, disagreement, and challenge 
  • Facilitate with confidence 

Delivery Formats

Delivered though our online learning management system (LMS) accompanied by recorded instructor-led training